Users of the Service may be Clients (anyone utilizing or intending to utilize the eZdia platform to complete certain tasks that may be performed by one or more Freelancers or Contractors) or Partners(anyone working with the eZdia to provide services to the Clients) or Freelancers/Contractors (any company, individual user, or groups of associated individual users or companies utilizing the eZdia platform to offer services to Clients). Freelancers may also operate as an Agency(a legally recognized entity with the ability to hire and/or contract) with other Freelancers.
Information You Provide to Us
Personal Information: In the course of using the Service (whether as a Client or Freelancer), we may require or otherwise collect information that identifies you as a specific individual and can be used to contact or identify you (“Personal Information”). Examples of Personal Information include your name, email address, company address, billing address, country and phone number.
Payment Information: If you use the Service to make or receive payments, we will also collect certain payment information, such as credit card, PayPal or other financial account information, and billing address.
Identity Verification: We may collect Personal Information, such as your taxpayer identification number, or date of birth, to validate your identity or as may be required by law, such as to complete tax filings. We may request documents to verify this information, such as a copy of your government-issued identification or photo or a billing statement.
General Audience Service: The Service is general audience and intended for users 18 and older. We do not knowingly collect Personal Information from anyone younger than age 18. If we become aware that a child younger than 18 has provided us with Personal Information, we will use commercially reasonable efforts to delete such information from our files. If you are the parent or legal guardian of a child younger than age 18 and believe that eZdia has collected Personal Information from your child, please contact us at: privacy@eZdia.com.
Non-Identifying Information/Usernames: We also may collect other information, such as zip codes, demographic data, information regarding your use of the Service, and general project-related data (“Non-Identifying Information”). We may aggregate information collected from eZdia registered and non-registered users (“eZdia Users”). We consider usernames to be Non-Identifying Information. Usernames may be made public through the Service and may be viewable by other eZdia Users.
Information Received from Third Parties
Information Collected from Users Automatically
We and our third party service providers, including analytics and third party content providers, may automatically collect certain information from you whenever you access or interact with the Service. This information may include, among other information, the browser and operating system you are using, the URL or advertisement that referred you to the Service, the search terms you entered into a search engine that led you to the Service, areas within the Service that you visited, and other information commonly shared when browsers communicate with websites. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, and site functionality.
The information we collect also includes the Internet Protocol (“IP”) address or other unique device identifier (“Device Identifier”) for any device (computer, mobile phone, tablet, etc.) used to access the Service. A Device Identifier is a number that is automatically assigned or connected to the device you use to access the Service, and our servers identify your device by its Device Identifier. Some mobile service providers may also provide us or our third party service providers with information regarding the physical location of the device used to access the Service.
The technology used to collect information automatically from eZdia Users may include the following:
Cookies: Like many websites, we and our marketing partners, affiliates, analytics, and service providers use “cookies” to collect information. A cookie is a small data file that we transfer to your computer for record-keeping purposes. We use both persistent cookies that remain on your computer or similar device (such as to save your registration ID and login password for future logins to the Service and to track your compliance with the eZdia Terms of Service) and session ID cookies, which expire at the end of your browser session (for example, to enable certain features of the Service, to better understand how eZdia Users interact with the Service and to monitor aggregate usage by eZdia Users and web traffic routing on the Service). You may be able to instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all functionality of the Service.
Web Beacons: We and our marketing partners, affiliates, analytics, and service providers may also employ software technology known as “web beacons” and/or “tracking tags” to help us keep track of what content on our Service is effective and to serve relevant advertising to you. Web beacons are small graphics with a unique identifier that may be invisible to you, and which are used to track the online activity of Internet users. Web beacons are embedded in the web pages you review or email messages you receive. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to our Service, to monitor how eZdia Users navigate the Service, to count how many emails that were sent were actually opened, or to count how many particular articles or links were actually viewed.
Embedded Scripts: We and our marketing partners, affiliates, analytics, and service providers may also employ software technology known as an Embedded Script. An Embedded Script is programming code that is designed to collect information about your interactions with the Service, such as the links you click on. The code is temporarily downloaded onto your computer or other device and is deactivated or deleted when you disconnect from the Service.
In addition, we and our marketing partners, affiliates, analytics, and service providers may use a variety of other technologies (such as tags) that collect similar information for security and fraud detection purposes and we may use third parties to perform these services on our behalf.
How we respond to “Do Not Track” Signals
Please note that your browser setting may allow you to automatically transmit a “Do Not Track” signal to websites and online service you visit. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, eZdia does not alter its practices when it receives a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Tasks and Work Schedule As part of the Service, we collect information about a Freelancer’s work on a project for a Client. In addition, we automatically gather information on the specific work performed by the Freelancer including work efficiency, time taken to complete certain task, IP address from where the login occurs.
Profiles for the users: You may have the opportunity to create/modify a profile, which consists of information about you, and may include Personal Information, photographs, examples of your work, information on work previously performed via the Service and outside the Service, skills, tests taken, test scores, feedback/rating information and other information, including your username (“Profile”). The information in your Profile may be visible to all eZdia Users and the general public. Clients and Agencies of associated individual users or companies may also have the opportunity to create an team Profile.
eZdia/CrewMachine Forums The Service may provide you the opportunity to participate and post content publicly or privately in forums. You may choose, through such features or otherwise, to submit or post questions, comments, or other content (collectively, “Forum Content”). Please note that certain information, such as your name and Profile may be publicly displayed on the Service along with your Forum Content.
To request removal of your personal information from our blog or community forum, contact us at email@example.com In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.
Testimonials We display personal testimonials of satisfied customers on our Service, in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at firstname.lastname@example.org.
The task list of Client projects may be viewable to all of our registered Freelancers. The task list include information such as budget, location, timing, and detailed description of the project.
We collect feedback from eZdia Users about their experience with other eZdia Users of our Service. Please note that any feedback you provide via the Service or feedback provided about you is publicly viewable via the Service. As a matter of policy, we don’t remove feedback pursuant to the relevant provisions of our Terms of Service. However, if there is a reason to remove such feedback, send us an email email@example.com
Email to Friends and Referral Program
eZdia may let you send project postings to friends via email. eZdia may offer the ability to send friends emails about providing or purchasing services through the Service. If you choose to use either feature, your friend’s email address will be used to send the requested posting and your email address will be used to copy you on the message to your friend or to send the message on your behalf. eZdia stores this information for the sole purpose of sending this email and tracking the success of our referral program.
Your friend may contact us at firstname.lastname@example.org to request that we remove this information from our database and we will make reasonable efforts to do so in a timely manner.
Third Party Authentication and Authorization (TPAA)
In the future, you will be able to register to join the Service directly via the Service or by logging into your account with a third party authentication and authorization (TPAA) service including Facebook, Amazon, Walmart, Google, LinkedIn and other third party services that let you sign in using your existing credentials with those services. If you choose to register via a TPAA, or to later link your account with the Service to your account with a TPAA, we will use the Personal Information you have provided to the TPAA (such as your name, email address, gender and other information you make publicly available via the TPAA) to create your account. Note that the information we collect from and through a TPAA may depend on the privacy settings you have set with the TPAA and the permissions you grant to us in connection with linking your account with the Service to your account with a TPAA. Other than what we may share with the TPAA as described below, the Personal Information a TPAA has about you is obtained by the TPAA independent of our Service, and eZdia is not responsible for it.
Your interactions with third parties through a TPAA or similar features are governed by the respective privacy policies of those third parties. You represent that you are entitled to use your TPAA account for the purposes described herein without breach by you of any of the terms and conditions that govern the TPAA, and without obligating eZdia to pay any fees or making eZdia subject to any usage limitations imposed by such TPAA. Please note that your relationship with any TPAA is governed solely by your agreement(s) with such TPAA. If your TPAA account terminates, then functions enabled through the link between your eZdia account and your TPAA account will terminate as well.
USE AND RETENTION OF INFORMATION
We use information collected through the Service to provide and improve the Service, process your requests, prevent fraud, provide you with information and advertising that may interest you, comply with the law, and as otherwise permitted with your consent.
We use information we collect:
To provide and improve the Service, complete your transactions, and address your inquiries, process your registration, verify the information you provide is valid and for compliance and internal business purposes.
To contact you with administrative communications and eZdia newsletters, marketing or promotional materials (on behalf of eZdia or third parties) and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the instructions in the OPTING OUT section, below;
To tailor content we display to you and offers we may present to you, both on the Service and elsewhere online;
To administer and develop our business relationship with you and, if applicable, the corporation or other legal entity you represent;
To assess your proposal to perform a freelance project for eZdia and prepare related governmental and internal statistics reports;
To enforce and comply with the law, including to conduct an investigation, to protect the property and rights of eZdia or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, fraudulent, unethical or legally actionable activity. We may also use Device Identifiers to identify eZdia Users; and
UNLESS YOU REQUEST THAT WE DELETE CERTAIN INFORMATION ( SEE CHANGING YOUR INFORMATION OR CLOSING YOUR ACCOUNT BELOW), WE MAY RETAIN THE INFORMATION WE COLLECT FOR AT LEAST 7 YEARS OR AS LONG AS NEEDED FOR OUR BUSINESS AND LEGAL PURPOSES.
INFORMATION SHARING AND DISCLOSURE
Information about Freelancers Shared with Clients and Agencies: We may share information regarding Freelancers working on a Client project, with Clients. Note that if a Freelancer is suspended from the eZdia Service, we may share that information with Clients for whom that Freelancer has worked or applied for work. We may also share information with Agencies to whom Freelancers are associated for a particular work project. If you choose to apply for work as a Freelancer via the Service, we will share information relevant to your application with the applicable Client(s), including, but not limited to, the information contained in your Profile.
Service Providers: We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services (e.g., without limitation, maintenance services, database management, web analytics and online advertising, payment processing, fraud detection and improvement of eZdia’s features) or to assist us in analyzing how our Service is used. These third parties may have access to your Personal Information in order to perform these tasks on our behalf.
Legal and Investigative Purposes: eZdia will share information with government agencies as required by law, including without limitation, in connection with reporting earnings. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), at the request of governmental authorities or other third parties conducting an investigation, to protect the property and rights of eZdia or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, fraudulent, unethical or legally actionable activity. We may also use Device Identifiers to identify eZdia Users, and may do so in cooperation with third parties at our discretion.
Internal and Business Transfers: eZdia may share information, including Personal Information, with its parent company eZdia Inc., subsidiaries, and affiliates, primarily for business and operational purposes. We may sell, transfer or otherwise share some or all of our assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets (including, in each case, as part of the due-diligence process with any potential acquiring entity) or in the event of bankruptcy. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
THIRD PARTY ANALYTICS PROVIDERS, AD SERVERS AND SIMILAR THIRD PARTIES
eZdia works with (or may in the future work with) network advertisers, ad agencies, analytics service providers and other vendors to provide us with information regarding traffic on the Service, including pages viewed and the actions taken when visiting the Service; to serve our advertisements on other web sites, and elsewhere online; and to provide us with information regarding the use of the Service and the effectiveness of our advertisements. Our service providers may collect certain information about your visits to and activity on the Service as well as other websites or services, they may set and access their own tracking technologies on your device (including cookies and beacons), and may use that information to show you targeted advertisements. Some of these parties may collect Personal Information when you visit the Service or other online websites and services. We may also share certain Non-Identifying Information with these parties, including Hashed Information, in connection with the services they provide to us.
While we may use a variety of service providers to perform advertising services, some of these companies are members of the Network Advertising Initiative (“NAI”) or the Digital Advertising Alliance (“DAA”) Self-Regulatory Program for Online Behavioral Advertising. You may want to visit http://www.networkadvertising.org/managing/opt_out.asp, which provides information regarding targeted advertising and the “opt-out” procedures of NAI members. You may also want to visit or http://www.aboutads.info/choices/, which provides information regarding targeted advertising and offers an “opt-out” by participating companies in the DAA Self-Regulatory Program. You may also opt-out by clicking here (or if located in the European Union click here). Please note that opting out through these mechanisms does not opt you out of being served advertising, and you will continue to receive generic ads while online.
OPTING OUT CHOICES
Registered eZdia Users may opt-out of receiving marketing emails from us by following the opt-out instructions provided in those emails. Please note that we reserve the right to send you certain communications relating to your account or use of the Service (for example, administrative and service announcements) via email and other means and these transactional account messages may be unaffected if you opt-out from receiving marketing communications. Similarly, registered eZdia Users who access the Service by using certain desktop browsers may, with permission, receive push notifications. Notification preferences can be modified in the settings menu for the applicable browser.
CHANGING YOUR INFORMATION OR CLOSING YOUR ACCOUNT
Upon request, eZdia will provide you with information about whether we hold any of your personal information. You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information. You may access, correct, or request deletion of your personal information by making updates to that information or by contacting eZdia through your online account. If you request to access all personal information you’ve submitted, we will respond to your request to access within 90 days. If you completely delete all such information, then your account may become deactivated. If your account is deactivated or you ask to close your account, you will no longer be able to use the Service. If you would like us to delete your account in our system, you can do so by sending an email to your project manager or email@example.com We will use commercially reasonable efforts to honor your request; however, certain information will actively persist on the Service even if you close your account, including information in your Tasks and Work Schedules and messages you posted to the Service. In addition, your Personal Information may remain in our archives and information you update or delete, or information within a closed account, may persist internally or for our administrative purposes. It is not always possible to completely remove or delete information from our databases. In addition, we typically will not remove information you posted publicly through or on the Service. Bear in mind that neither you nor eZdia can delete all copies of information that has been previously shared with others on the Service.
eZdia takes commercially reasonable steps to help protect and secure the information it collects and stores about eZdia Users. All access to the Site is encrypted using industry-standard transport layer security technology (TLS). When you enter sensitive information (such as tax identification number), we encrypt the transmission of that information using secure socket layer technology (SSL). But remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Thus, while we strive to protect your personal data, eZdia cannot ensure and does not warrant the security of any information you transmit to us.
INTERNATIONAL TRANSFER OF PERSONAL INFORMATION
eZdia makes all reasonable efforts to protect personally identifiable information for all of its users and strives to be compliant with all local privacy laws of the countries it does business in.
LINKS TO OTHER SITES
Our Service contains links to other websites. If you choose to click on a third party link, you will be directed to that third party’s website. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit Personal Information from you. We encourage you to read the privacy policies or statements of the other websites you visit.
The profile you create on our site maybe publicly accessible. To make changes to the profile, please send email with your profile url to firstname.lastname@example.org
Phishing websites imitate legitimate websites in order to obtain personal or financial information. Identity theft and the practice currently known as “phishing” are of great concern to eZdia. For more information about phishing, visit the website of the Federal Trade Commission at http://www.consumer.ftc.gov/articles/0003-phishing. In addition, if you believe you have received an email or had a similar interaction with a third party pretending to be eZdia, please send us an email at email@example.com.
CALIFORNIA RESIDENTS – YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident and you have questions about our practices with respect to sharing information with third parties for their direct marketing purposes and your ability to exercise choice, please send your request to the following email address: firstname.lastname@example.org or write to us at the following mailing address:
eZdia Attn: Privacy Issues, 604 Price Ave, Redwood City, CA 94063
You must put the statement “Your California Privacy Rights” in the subject field of your email or include it in your writing if you choose to write to us at the designated mailing address. You must include your name, street address, city, state, and ZIP code. We will respond to you at your mailing address or, at our option, your email address. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.
CHANGES TO THIS POLICY
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